Leverage Differences, Improve Relationships Forums Counselor How would you listen to someone affected by a business scandal?

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    Marc Wong
    Keymaster

    There have been a number of well-known business scandals in the past few years. How would you listen to a senior staff, a regular staff, or victim of one of these scandals?

    BP Deepwater Horizon oil spill in 2010
    Volkswagen emissions scandal in 2015
    Theranos collapse in 2015
    The leaked Panama papers in 2016
    Equifax data breach in 2017
    Boeing 737 MAX design safety issues in 2019

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